Privacy Policy

Last updated: February 28, 2026

1. Introduction

EcoMarix ("EcoMarix," "we," "us," or "our") provides Amazon Virtual Assistant and account-management services to e-commerce sellers. This Privacy Policy explains how we collect, use, store, and protect information when you visit ecomarix.com (the "Site") or engage our services.

2. Information We Collect

We collect information you provide directly to us, including:

• Contact information: name, email address, phone number, and brand name submitted through our contact and audit-request forms.
• Business and account data: Amazon Business Reports, PPC Bulk Files, Search Term Reports, and related performance data you voluntarily upload for the purpose of a free audit or ongoing service.
• Communications: records of correspondence when you contact us by email, phone, or messaging platforms.
• Usage data: standard technical information such as browser type, device, and pages visited, collected automatically to help us maintain and improve the Site.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our Amazon account-management services;
• Respond to inquiries and deliver requested account audits;
• Communicate with you about your account, services, and relevant updates;
• Maintain the security and proper functioning of the Site; and
• Comply with applicable legal obligations.

4. Amazon Seller Data

When you engage EcoMarix to manage or audit your Amazon seller account, we access only the data and permissions necessary to perform the agreed services, consistent with Amazon's Acceptable Use Policy and Data Protection Policy. We do not use seller account data for any purpose beyond delivering the services you've requested, and we do not sell Amazon seller data to third parties.

5. How We Share Information

We do not sell your personal information. We may share information with:

• Team members and contractors who perform services on our behalf and are bound by confidentiality obligations;
• Service providers that support our operations (for example, scheduling and communication tools);
• Authorities, where required to comply with applicable law or to protect our legal rights.

6. Data Retention

We retain personal and business information only for as long as necessary to provide our services, fulfill the purposes outlined in this policy, and meet legal or contractual obligations. Uploaded reports used for a one-time audit are retained only as long as needed to complete that audit, unless you engage us for ongoing services.

7. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect the information we hold against unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Choices

You may contact us at any time to request access to, correction of, or deletion of your personal information, or to opt out of non-essential communications. We will respond to verified requests in line with applicable law.

9. Cookies & Tracking

The Site may use cookies or similar technologies to support basic functionality and understand how visitors use the Site. You can control cookies through your browser settings.

10. Children's Privacy

Our services are intended for business use and are not directed to individuals under 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision. Continued use of the Site after changes take effect constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at mohammadalis1280@gmail.com or a.wahab0053@gmail.com.